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How dragon222 Protects Your Personal Data

At dragon222, every piece of information you share — from your account registration details to your payment transactions via DANA, OVO, GoPay, and QRIS — is handled under…

No third-party data salesDANA, OVO, GoPay & QRIS transaction privacyEncrypted account storageYour right to request data deletionIndonesia-compliant data handling
dragon222 How dragon222 Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you have a question about how your data is stored, want to request a copy of the information we hold, or need to update details…

Live Chat Start a live chat session on dragon222.blog any day between 08:00 and 23:00 WIB.
Email Support Send your written data request to [email protected].
WhatsApp Line For quick privacy questions — such as confirming which DANA or OVO identifiers are…
DATA HANDLING PRACTICES

Six Ways We Keep Your Information Safe

Our privacy framework covers data collection, storage, cookies, account security, retention schedules, and your right to request changes.

End-to-End Encryption

All data transmitted between your device and dragon222 servers is encrypted using TLS 1.2 or higher. This applies to login sessions, payment details submitted via DANA, OVO, GoPay, or QRIS, and account profile updates.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies — always anonymised — to understand how pages are navigated. You can adjust cookie preferences through the settings panel available on your account page at any time.

Account Security Alerts

Any login from an unrecognised device triggers an automatic email notification to your registered address. You can review active sessions and revoke access to unfamiliar devices directly from your security settings tab.

Data Retention Schedule

Transaction records are retained for the period required by applicable financial regulations, after which they are securely deleted. Non-transactional account data — such as browsing history within the platform — is purged after 12 months of account inactivity.

Your Right to Access

You may request a full export of the personal data we hold about you at any time. Submit the request through live chat or email; we will deliver the export in a readable format within five business days, where local law permits.

Data Deletion Requests

If you wish to close your account and remove your personal data, contact our privacy team via email or live chat. We will process deletion requests within seven business days, subject to any mandatory retention obligations that depend on local law.

Common Questions About Your Privacy on dragon222

Below are the questions we receive most often about how dragon222 handles personal data. If your question is not covered here, reach our privacy team via live chat between 08:00 and 23:00 WIB or email [email protected] for a written response.

We collect your name, email address, phone number, and the payment identifiers you register — such as your DANA or OVO account number. We also record your IP address and device type at the point of login to protect your account from unauthorised access.

We do not sell your personal data. We share data only with payment processors — including DANA, OVO, GoPay, and QRIS — strictly to complete your transactions, and with identity verification services where required. All third-party processors are bound by confidentiality agreements.

Transaction records linked to DANA, OVO, GoPay, and QRIS deposits and withdrawals are retained for the period required under applicable financial regulations. Non-transactional data, such as session logs, is deleted after 12 months of account inactivity.

Yes. Submit a data access request via live chat or to [email protected], including your registered email. We will deliver a readable export of your personal data within five business days, where local law permits.

Minor details — such as your phone number or linked payment method — can be changed directly in your account settings. For name or identity document corrections, contact our privacy team via live chat or email so we can verify the change securely.

After account closure, we delete non-transactional personal data within seven business days. Transaction records are retained only for the mandatory period that depends on local law, after which they are permanently removed from our systems.

We use session cookies to maintain your login state and anonymised analytics cookies to improve platform navigation. You can manage your cookie preferences through the settings panel on your account page — session cookies are required for the platform to function correctly.